Privacy
Policy.

How we collect, use, and protect your information.

Last Updated: January 2025

Overview

BC Brown General Engineering, Inc. ("BC Brown," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit bcbrownchico.com or contact us for services.

Information We Collect

Information you provide

When you submit our contact form or call us, we collect information you voluntarily share, including:

  • Name, phone number, and email address
  • Project location (city or address)
  • Service requested and project description
  • Project timeline and any details you choose to share

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and referral source
  • Cookies and similar technologies (you can disable these in your browser)

How We Use Your Information

We use the information you provide to:

  • Respond to your estimate request or inquiry
  • Schedule site visits and discuss project details
  • Send project quotes, invoices, and follow-up communications
  • Comply with permitting and regulatory requirements (e.g., septic system filings with Butte County)
  • Improve our website and service offerings

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information only when necessary:

  • With service providers who help us operate the website (hosting, email delivery)
  • With regulatory bodies (e.g., Butte County Building & Planning) when required for permits
  • When legally required by court order, subpoena, or law enforcement

Data Retention

We retain contact form submissions and project records for as long as needed to provide services and meet legal/tax obligations — typically seven years for completed projects. You may request deletion of your data at any time by emailing bcbrownchico@gmail.com.

Your Rights

Depending on your state of residence, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise any of these rights, contact us at bcbrownchico@gmail.com or call (530) 624-2094.

Cookies

Our website uses minimal cookies for basic functionality and analytics. You can disable cookies in your browser settings without affecting your ability to browse our site.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted prominently on this page.

Contact Us

Questions about this policy or your information? Reach out:

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